Here are some typical phrases that you can use in a telephone conversation.
|Answering the phone||
*The person answering says this if the caller does not recognize their voice.
|Asking to speak with someone||
|Making special requests||
|Taking a message for someone||
|Leaving a message with someone||
|Listening to an answering machine||
|Leaving a message on an answering machine||
|Finishing a conversation||
Here are some of the words and terms that we use to talk about telephoning.
|answer||to say “hello” into the phone when it rings|
|answering machine||something that you can record a message on if the person you are calling isn’t home|
|busy signal||a beeping sound that tells the caller that the other person is already on the phone with someone else|
|call||a telephone conversation; to telephone|
|caller||the person who telephones|
|call back/phone back||to call someone who called you first|
|call display||a screen that shows you who is calling|
|cellular phone/cell phone||a telephone that you can take with you away from your house; mobile phone|
|cordless phone||a phone that is not attached to the wall (you can walk short distances with it at home or in the garden)|
|dial||to press the buttons on the phone|
|dial tone||the sound the phone makes when you pick it up|
|directory/phone book||a book that alphabetically lists local phone numbers of people and businesses|
|hang up||to put the receiver down and end a call|
|operator||a person who answers telephone-related questions when you dial “0″|
|pager||a small machine you wear that makes a noise (or vibrates) when someone wants you to call them|
|phone||a telephone; to telephone|
|phone booth/pay phone||a place where you can pay to use a telephone in public|
|pick up||to answer the phone|
|receiver||the piece on the phone that you speak into and listen from|
|ring||the sound a phone makes when somebody calls; to make that sound|
|ringer||the sound-piece that alerts a person that a call is coming through|
Ms. Sykes : Hello, good morning! May I speak to Mr. Smith, please? I tried to call him yesterday
but I couldn’t get through. What happened?
Secretary : Yesterday was a holiday, madam. Could you hold on for a minute? I’ll put you
through to Mr. Smith.
Ms. Sykes : Oh, yes I forgot that it was a holiday yesterday. Thanks!
Secretary : Sorry madam, Mr. Smith is in a meeting right now. Would you like to leave
Ms. Sykes : Yes, please. Can you tell Mr. Smith to return my call? It’s 550-7025-8956.
I’m calling from Mr. Roger’s office.
Secretary : Sure. I’ll tell him. He’ll get back to you as soon as possible.
Ms. Sykes : Thank you so much!